Friday, March 23, 2012
SXSW Panel: What Civil Society Can Learn from Social Web
As you may recall, our CEO Ben Berkowitz recently led a panel discussion at SXSW on the roll of the Social Web in contemporary Civil Society. Ben was joined on the panel by participants from Localmind, NeighborGoods, Meetup, and the City of Austin.
You can listen to the audio of the very interesting conversation here. It's a wide ranging discussion that touches on Locke, Hobbes, and the uplifting tale of Jimmy the hotdog vendor. If you like learning and thinking about the ways that citizens are leveraging government and technology to make community cool, this is worth a listen.
Tuesday, February 21, 2012
Harsimus Cove Association makes use of SeeClickFix
Wednesday, November 16, 2011
Registration open for inaugural SeeClickFix PhotoFix competition!
We’ll be ranking competitors on number of points earned, most photos added to open issues, most issues closed with pictures of the fix, and, of course, the best photograph added to both an open issue and a closed issue. The competition starts Monday, November 28th and you can start searching for issues without photos by navigating to SeeClickFix.com/New-Haven. Points will be awarded based on the following criteria:
• Reporting new issue with photo- 1pt
• Adding photo to issue- 2pts
• Closing issue with photo - 3pts
PhotoFix awards include honors for uploading the most photos (Snapshot Award) and closing the most issues with corresponding photo (Fixer-Upper Award). The person with the most points overall will be
dubbed the PhotoFix Champion. In addition to honed artistic skills and a cleaned-up community, the PhotoFix Champion will earn serious bragging rights and their profile crowned with the first of many
soon-to-launch SeeClickFix badges!
Ready to tell issues in your community “Say Cheese!”? Sign up today! Registration for the SeeClickFix PhotoFix competition is open through November 26th. If you don’t already have one, you must sign up for a SeeClickFix account so our team can track your progress. With your account you can report and update issues via mobile app, SeeClickFix.com, our Facebook app, or through widgets embedded on sites such as the New Haven Register. Make sure you (and all of your photographer friends!) click here and sign up by November 26th!
Thursday, September 15, 2011
Trash, Weeds and TVs: An Epic Community Cleanup
Increasingly frustrated with the state of the blighted property, SeeClickFix co-founder and Beaver Hills resident Jeff Blasius helped to spearhead the cleanup. Nearly a year after he posted Issue #46787 - Trash & Weeds - Jeff and nearly 20 other volunteers geared up to address the problem once and for all.
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The Japanese Knotweed was taller than the volunteers clearing it! |
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Yes, that is a TV. Yes, we pulled it out of the West River. Yes, it's disgusting. |
Cleanup muscle c/o BullBag |
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SeeClickFix co-founder Jeff couldn't be happier to see his issue being fixed. |
Wednesday, September 7, 2011
This Weekend in Westville: Clean up the West River Trail!
WHAT? A community cleanup to improve the West River trail at the intersection of Whalley Avenue in the Westville neighborhood of New Haven. Volunteers are needed to assist with:
- Sweeping litter that collects along the edge of the paved trail.
- Trimming the Japanese Knotweed that grows over the trail.
- Sweeping the sidewalk along Whalley as it approaches the intersection of Whalley and the West River.
- Pulling debris from the river and river bank that hasn't been carried downstream by Hurricane Irene, including metal signs.
WHAT SHOULD I WEAR? Sturdy boots, sneakers or wellingtons and socks to protect against poison ivy and no-see-ums, insect repellent and work gloves.
WHAT SHOULD I BRING? If you have it, bring a good broom, or litter grabber. Check with us later this week to see what we still need, including shovels or pruning sheers. Bringing along family and friends is also definitely encouraged!
SHOULD I RSVP? Yes! Please shoot us an email at contact@seeclickfix.com to let us know that you're coming, or if you have any questions or concerns we can address.
Thursday, May 12, 2011
Spring Cleaning in SF
Wednesday, May 11, 2011
Keeping Clean with Smart Phones
Tuesday, May 3, 2011
Providing the Surface for Change
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Photo courtesy of Dean Sakamoto Architects |
Hoping to improve cyclists' riding experiences, Dean Sakamoto Architects LLC asked SeeClickFix users what surface would be the best to ride on in New Haven. The firm currently plans to use linear paver in the final stretch of the Farmington Canal Greenway, but wanted cyclist feedback. With close to 300 views, Issue #97622 - Linear Paver Choice for the Farmington Canal Greenway has generated numerous suggestions after being reported just six days ago.
Agreeing with Dean Sakamoto Architects, Brian Tang mentioned that pavers would be ideal since they are more eco-friendly and would help prevent water from pooling on the trail.
Pavers create much less water pollution than asphalt: A) they do not contain petroleum and thus do not leach organic pollutants, sulfur, etc. and B) they allow a certain amount of water to seep into the cracks rather than sweep along the surface, picking up pollutants and carrying them to the Long Island Sound. Stormwater runoff is the #1 source of pollution in the Long Island Sound.Another user Melissa thought semi-loose paving could work well since it allows for water absorption.
I've cycled on paths with this sort of paving in Britain, where they are using this for environmental reasons and found it worked well. It's also attractive, provides better traction than you'd think, and enables you to hear if someone is approaching from behind.A few miles away, another New Haven resident hopes SeeClickFix will help improve an underpass on Chapel Street. Located in Wooster Square and reported eleven days ago, Issue ##96744 - Have any cool ideas for improving this underpass? has already received countless suggestions about how to make this underpass an interesting public space. In fact, one user suggested transforming it via community art:
How about a "Gateway to Downtown" or " Gateway to New Haven" mural maybe: depicting the various neighborhoods and highlights, like Wooster Sq., the Green, East Rock, architecture, etc... Or maybe showing New Haven proper on the side of the tunnel towards downtown, and then Fair Haven highlights right next to it, like the river and boating, the Grand Ave bridge, the old mansions & Victorians, people in the neighborhood, historical scenes, like oystering and lobstermen. Many people never drive past the junkyards, thinking there's "nothing" over our way in Fair Haven.Yet another resident Juli approached the underpass with a more agricultural idea:
What about if neighbors could donate a flower pot or two, and line them up along the inside edge? Plants that don't require a ton of sunlight? It would be cool to have all different shapes and sizes. I think if there was a critical mass of pots, theft would be less likely. Or some of the pots could have pinwheels in them, since its always windy under overpasses. Or we could plant some ivy at the very edges, with the eventuality of it growing to cover some of the grey space. It would take several seasons, but it would spread, as long as we hung something for it to attach to.Through both issues, New Haven residents demonstrate the power of many voices coming together in one community. We're excited to see how both issues continue to generate constructive dialogue on SeeClickFix!
Thursday, April 28, 2011
Community Activism With the Click of a Mouse
Our involvement in communities is one way of answering the challenge of what we can do our country. Reporting of issues that affect our local communities, the organizing of groups and events, and generally being a steward of our local communities can positively affect the community as a whole. The question of how to even get involved--and finding time to do so--has been traditionally challenging.
Hyperlocal websites like SeeClickFix.com have enabled efficient community involvement through their technologies. They have opened new communication channels to local government officials and to the community. Ease of use, anonymity (when needed), and 24x7 posting availability are just some of the advantages of using hyperlocal websites to report local community issues or events. Posting of issues and events in real time--and making it available for the public to view, comment, and organize--changes the dynamics of how we interact within our communities. The days of mailing letters to your local representatives and organizing events via flyers are limited.
Hyperlocal websites and the technologies they utilize enable us to become more active in our community with the click of a mouse. The outstanding question around hyperlocal websites remains: is it enough for us to become involved in our communities? Please take a minute to address this question in the following survey on hyperlocal websites and community involvement!
Tuesday, April 26, 2011
A Latte Love Brewing in Philadelphia
Though I may avoid the bean, coffee smells like freshly ground heaven to most people around the SeeClickFix office. With the help of the Newbold Neighbors Association, our relationship with coffee will be getting a bit stronger.
Based in Philadelphia, the Newbold Neighbors Association just launched its very own SeeClickFix contest hoping to stir the pot and wake up the local government. Lasting until May 30th, residents can espresso their concerns through several means from the Newbold widget and SeeClickFix main site to the SeeClickFix mobile site and smartphone apps. Not tech-savvy? Don't fret; you can even call 877-853-1552 to submit issues brewing in the area.
With coffee being offered as the prize, Newbold residents should grab their mugs and start grinding away in their neighborhood. When May ends, two $25 Ultimo Coffee gift cards will be awarded: one for the person with the most submissions, and the other for someone randomly selected who submits four or more issues. According to the Newbold Neighbors Association, there are two ways to have issues count for you: submitting them under your designated SeeClickFix account OR emailing the town watch whenever you submit an issue (if you want to report concerns anonymously).
For Newbold residents, the best part of waking up may soon be seeing their issues fixed. From concerns (like potholes and litter) to suggestions (like planted trees and community murals), you can report issues whatever flavor you choose!
Friday, April 1, 2011
A Model SideClick in Jurica

After hearing about SeeClickFix through technology conferences and podcasts, Federico started using our site to help his organization achieve these community goals. With SeeClickFix, community members in Jurica can report issues directly to the association through the widget embedded on their site. Similarly, the organization features direct links to the SeeClickFix website on their blog, and even have dedicated employees that follow up with every issue submitted. Jurica residents have responded with enthusiasm and have already started seeing significant improvements in their neighborhoods.
Tuesday, March 29, 2011
Love Thy Neighbor, Not Their Garbage
SeeClickFix user Patricia MacNary was fed up with a filthy situation behind her residence in Troy, New York. The live-in landlord reported that the alley behind her house was overflowing with garbage thanks to a negligent landlord and his or her careless tenants. Patricia created Issue #88079 and described the mess in great detail.
The garbage in the alley is disgusting; it's all out of the bags!! Rats are having a ball!Within 2 days of posting the issue, a positive dialogue formed in the comments between Patricia and other SCF users in Troy on how to clean up the alley and hold landlords accountable for their properties. SeeClickFix "Civic Crusader" Billie-Jean Green organizes street-cleaning groups around Troy and was happy to lend a hand to her neighbor in need, saying:
I am also happy to hear you are a landlord that is on the premises of the property! We hope that all of the hard work we are doing in all the neighborhood groups throughout the city will bring more people like you here =)After seeing this issue she not only offered to send a crew to clean Patricia’s area, but alerted Troy Councilman Mark McGrath about the problem. Patricia quickly received this message from the Councilman via Billie-Jean on SeeClickFix:
“Went with code up there today and 25 120th was clean, however two houses north the tenants have just recently been evicted for throwing garbage in their yard and the corner house on the alley at 121 st has been given their final code notice to clean it or they will appear in court. Please tell Mrs. MacNary. Thanks”These users are a perfect example of how to quickly and peacefully resolve issues while strengthening communities through SeeClickFix!
Monday, March 21, 2011
Flashback to Guam Graffiti
After spending some time on the Interwebz, I stumbled upon this awesome YouTube video that documents how he cleaned it up. Citizens everywhere can learn a lot from this SeeClickFix user!
Spring Has Sprung
For instance, in Richmond, VA, one resident noticed that dirt and debris from recent storms had blocked the drain on S.Laurel and China Streets, and alerted the local government.
Know of some more blocked drains? Submit them here!
Monday, September 27, 2010
From pedestrian safety to a safer community - Wooster Square
From complaining to resolution this is the story of how a neighborhood dramtically improved public safety in the past 1 1/2 years.
Wooster Square started documenting pedestrian concerns on SeeClickFix two years ago. Collectively lobbying for pedestrian in road signage they learned to work together to encourage the city to improve pedestrian safety.
Soon the economy started to dive and street crime such as muggings in the neighborhood started to pick-up. The bridge hosting this celebration was the most frequent location of the muggings and also the access point to the neighborhood. Neighbors met on SeeClickFix around the same concerns and started a neighborhood group to address the concerns. They then used SeeClickFix to lobby the private apartment buildings for lighting as well as temporary lighting from the City.
The final resolution came when the neighborhood group led by Kari Brady printed out the SeeClickFix issues and petition and walked them into City Hall. A promise to place solar lights on the bridge was realized and the rest is history.
There has not been a mugging in the area in over 9 months and the permanent solar lights are now placed on the bridge.
Here's to stronger communities stymied by citizens that were willing to speak-up and unite for their own safety. Here's to a web platform that can enable that engagement and that participation in a meaningful way. Here's to a city that has learned to respond to the needs of its citizens and enable their participation in defining the public space.
Cheers!
(Photos are courtesy of the New Haven Independent) Read about the Party in this New Haven Independent Article:
http://newhavenindependent.org/index.php/archives/entry/and_wooster_square_said_let_there_be_light_and_there_was/id_29649
Monday, June 14, 2010
DIY in Detroit
Sitting at home this evening I see a SUV pull up in the driveway next door. Mind you, this home has been vacant for the last 9 months and you can imagine the jungle/yard it has obtained since then. The gentleman in the vehicle pulls out two weed wackers and a lawn mower so I go out to greet him. Turns out he is the city councilman for my district. He mentions to me that he was tipped off by a website called SeeClickFix.com. He used his Blackberry to take before and after photos of the work which he then posted to the website. I checked it out and it seems like a good idea. My free time is limited but I'd be willing to help out too. Anyone here use or visit this website? I'd love to hear any comments.
Because Even Box City has Pot Holes...

Imagine a city made of boxes, where the urban planners are eight years old. The result? A patchwork of candy-colored buildings and a water-slide plunging into Long Island Sound.
SeeClickFix helped bring this Box City to life this weekend at the kick-off of New Haven's International Festival of Arts & Ideas. The imaginative event helped teach children about the building and planning process. Aspiring architects and developers were required to obtain building and materials permits before they constructed their dream building and zoned it in one of New Haven's nine squares.

Since even imagined communities can use some improvements, A SeeClickFix kiosk was provided for attendees to report issues, in cities both real and fake. Let's hope Box City has a public works department.
Tuesday, June 8, 2010
Fixes at Long Last
This is exciting news indeed, but it makes it a bit trickier to stay on top of all the wonderful fixes that are happening each day on account of SeeClickFix.
Here's news of two that came in today, in Nashville and in Bethesda, MD.
'Hallelujah' from Nashville:
In Nashville, SeeClickFixer Debi Tucker created an issue five months ago to raise awareness about an abandoned home sitting on a flatbed trailer. Two to three years of looking at this eyesore and numerous ignored reports later, citizens were thrilled to learn that the trailer was finally demolished.
Debi rejoiced on the SCF website, “The house on the trailer is FINALLY gone. Hallelujah. After several years, it’s finally gone.”
The Codes and Building Safety Department reported that they exhausted their resources trying to track down the party responsible for the trailer. With an absentee owner, the City was able to submit it for demolition and it was wrecked. (Sadly, no before and after demo photos were provided)
A SeeClickFixer in Bethesda, MD was shocked to see five weeks go by without a driver claiming the Porsche 928 GT that sat in a grocery store parking lot. The user had notified the police to no avail, but got word from a town official just one day after posting the issue on SeeClickFix.